"The recall involves 14" ThinkPad X1 Carbon 5th Generation laptops sold in silver and black. This, in turn, causes the battery to discharge its power more rapidly than it should do. making it overheat and potentially trigger a fire. The company is recalling all such laptops manufacturer between December 2016 and October 2017. Those with laptops that may be a ffected should go to Lenovo's recall website, enter their machine type and serial number found on a label on the bottom of the laptop. Lenovo is urging anyone with an at-risk machine to stop using it immediately until it can be inspected for the loose screw.
Lenovo has released a support document that can help customers identify whether they own an affected laptop.
Lenovo says it has received a total of three reports of the issue worldwide thus far.
Pad X1 Carbon Silver Version
To note, only the fifth-generation model of the said laptop is affected by the recall, not any previous ones. The company is also offering inspections for free and any device that is affected by this issue will be repaired at no charge.
"Lenovo highly values our customers and regrets any inconvenience this recall may cause". The fifth generation model ThinkPad X1 Carbon notebooks debuted at the Consumer Electronics Show (CES) in January 2017. US and Canada residents can also contact Lenovo Services at 1 800-426-7378 for help.
ThinkPad X1 Carbon laptops have been hailed as one of the best laptops consumers can buy on the market, with an excellent feature-price ratio.